Service for a reason

An appreciated offer is back

When we get a puncture on our bike, we repair the tire or replace it, we don’t go to buy a completely new bike. This way of thinking applies very well to most of our belongings, it’s simply a matter of us having to get used to caring and repairing instead of replacing and buying new.

From an environmental point of view, treating the things we already own with greater respect, just like people have done in all times, seems to be the most crucial factor for the future of our children and planet.

Many of you seem to appreciate this reasoning. In fact, last year we had the honour to bring new life to hundreds of Primus stoves out there. So, now we do it again - we help your stove to keep perform on adventures to come!

Stove replacement parts on us!

We encourage you to use this pre-season as an opportunity to troubleshoot and test your stove. If your current inline Expedition or Trekking stove needs a part replaced because it is worn out, let us know. Apply below with a detailed description of the problem together with a picture along with your address and phone number. If your stove and requested part meets the parameters, we will ship you the part for FREE.

Offer valid through March 31, 2022, for countries within EU.
Be ready for your next adventure!

*Note: for German customers, please click here.

Why Primus Stove

We have been making stoves for 130 years and we are proud to offer spare parts for current inline stoves as well as selected older models. We are convinced that it’s better to repair than replace, even if your Primus stove is several years old. This is why we strive to design our stoves in a way that allows you to perform the service or repair it yourself. In fact, we encourage you and your Primus stove to enjoy a life-long partnership, and we are here to help you. View helpful videos and information to help service your stove.

Primus product philosophy

To produce the most durable products, our experienced team of engineers invent, test, and revise designs, always based on carefully sourced and selected hi-grade materials. We never take shortcuts when developing products, so no detail is left to chance. These thoughtful advances are showcased in the subtle angles and thin surface layers that reduce weight yet increase stiffness in stoves, allowing them to withstand a lifetime of demanding conditions. These advances are also seen in the limited number of components in our stoves, simplifying repairs if needed.

It’s only natural for certain parts to wear out over time. By thinking about these details in the design phase we can identify what parts are subjected to the most wear and tear. Then knowing this, we can make sure that replacing these parts are both easy and cost effective.

Primus Sustainability

While human life expectancy has increased drastically the past 100 years, life expectancy of the products around us appear to decrease. We know that between 55% and 65% of greenhouse emissions come from the handling of material, resources and products from cradle to grave. By extending the life of our products, it has a substantial positive impact on the climate and environment.

Our goal is simple - develop products that last a lifetime. As time passes certain parts wear down, a jet nipple gets lost on a camping trip, a screw unscrews, and your stove gets dirty. That’s when it’s good to know that you can extend the life of your stove with a bit of upkeep/cleaning and with the variety of spare parts available for you.